1.1 Welcome to MatthewDoan.com, operated by Transcendent Media LLC ("Company", "we", "us", or "our"). This website is dedicated to offering coaching services and an online program aimed at assisting senior corporate professionals in their pursuit of entrepreneurial freedom without sacrificing income or time. As the founder, Matt Doan, with over 15 years of experience in management consulting, offers his expertise as a Freedom Coach to help high achievers build careers and lives on their own terms.
1.2 These Terms and Conditions ("Terms") govern your access to and use of MatthewDoan.com, including any content, functionality, and services offered on or through the website (the "Service").
1.3 By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service. These Terms also include our Privacy Policy, which describes how we use your personal data.
1.4 We reserve the right to modify or replace these Terms at any time at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1.5 This website is intended for users who are at least 18 years of age. By using this website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the website.
2.1 Account Creation: To access and utilize certain features of MatthewDoan.com, it is necessary for users to create an account. During the registration process, users are required to provide accurate and complete personal information as prompted by the registration form. This information may include, but is not limited to, name, email address, contact information, and professional background. It is the responsibility of the user to ensure that all provided information is current, complete, and accurate.
2.2 Account Security: Upon successful registration, users will create a unique username and password. Users are responsible for maintaining the confidentiality of their account credentials and are fully accountable for all activities that occur under their account. In the event of any unauthorized use of a user's account or any other security breaches, the user is required to immediately notify Transcendent Media LLC. The Company will not be liable for any loss or damage arising from the user's failure to comply with this security obligation.
2.3 Account Usage: The user account is personal and non-transferable. Users agree to use their accounts exclusively for accessing the services and resources provided on MatthewDoan.com and for no other purpose. Any unauthorized use of the account for commercial purposes, account sharing, or any other misuse may result in immediate termination or suspension of the account at the sole discretion of Transcendent Media LLC.
2.4 Account Termination and Suspension: Transcendent Media LLC reserves the right to suspend or terminate a user's account at any time, without notice, for conduct that violates these Terms and Conditions, including, but not limited to, misuse of the account, fraudulent activity, or actions that may damage the reputation of MatthewDoan.com or Transcendent Media LLC. In the case of account termination, users will not be entitled to any refunds or credits for services purchased.
2.5 Changes to Account Information: Users are expected to promptly update their account information to reflect any changes in personal information, contact details, or professional status. Failure to maintain accurate and up-to-date information may result in the inability to access certain features of the Service and may affect the overall user experience.
2.6 Account Inactivity: Transcendent Media LLC reserves the right to deactivate or terminate user accounts that remain inactive for an extended period of time, as determined by the Company. Prior to such termination, users will be notified and given the opportunity to reactivate their account.
2.7 Privacy and Data Protection: The collection, use, and protection of user data will be conducted in accordance with the Privacy and Data Protection section of these Terms and Conditions. Users acknowledge that their personal information may be used in accordance with the website's Privacy Policy.
2.8 Acceptance of Terms: By creating an account, users signify their unconditional agreement to these Terms and Conditions and any modifications made to them. Users who do not agree to these terms must not create or maintain an account on MatthewDoan.com.
3.1 Description of Services: MatthewDoan.com, operated by Transcendent Media LLC, offers a range of coaching services and online programs specifically designed to help senior corporate professionals achieve entrepreneurial freedom. These services include, but are not limited to, personalized coaching sessions, online courses, webinars, and downloadable resources. Each service is crafted to aid clients in navigating the challenges of building a career and life on their own terms, leveraging Matt Doan's extensive experience in management consulting.
3.2 Service Modifications: Transcendent Media LLC reserves the right, at its sole discretion, to modify or discontinue, temporarily or permanently, any service or product offered on MatthewDoan.com, with or without notice. Users acknowledge and accept that Transcendent Media LLC shall not be liable to the user or to any third party for any modification, suspension, or discontinuance of the service.
3.3 Service Eligibility: Services are available only to individuals who are at least 18 years of age and capable of forming legally binding contracts under applicable law. By agreeing to these Terms and Conditions, you represent and warrant that you meet these eligibility requirements.
3.4 Service Usage: The services provided on MatthewDoan.com are for personal and non-commercial use only. Users are prohibited from reselling or commercializing any aspect of the services provided by Transcendent Media LLC without express written consent from the Company.
3.5 Compliance with Laws: Users agree to use the services in compliance with all applicable local, state, national, and international laws, rules, and regulations.
4.1 Placing Orders: To purchase any services or products offered on MatthewDoan.com, users must complete the ordering process as outlined on the website. This process involves selecting the desired service or product, providing necessary information, and submitting payment in accordance with the specified terms.
4.2 Order Confirmation: Upon placing an order, users will receive an order confirmation via email. This confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell; it is merely an acknowledgement that we have received your order. The contract for the sale of the goods will not be legally binding until it is expressly accepted by Transcendent Media LLC, which will be indicated through a separate email confirming the acceptance and processing of the order.
4.3 Payment: All orders must be accompanied by full payment through the accepted payment methods as indicated on MatthewDoan.com. Prices and available payment methods are subject to change without notice.
4.4 Order Cancellation: Users may cancel their order within a stipulated timeframe as outlined in the website’s cancellation policy. Beyond this timeframe, orders may not be cancellable or refundable. Special considerations for cancellation and refund may be made at the sole discretion of Transcendent Media LLC in exceptional circumstances.
4.5 Order Errors: In the event of an error in an order, users are encouraged to contact Transcendent Media LLC immediately. Efforts will be made to correct the error; however, the Company cannot guarantee that it will be able to amend the order once it is processed.
4.6 Service Availability: While we strive to ensure all services and products are available as presented on MatthewDoan.com, availability is subject to change without notice. In the event a service or product is not available after an order is placed, we will notify the user and offer alternatives or a refund for the unavailable service or product.
5.1 Price Listing: Prices for services and products offered on MatthewDoan.com are listed on the website. Transcendent Media LLC reserves the right to change prices for services and products at any time, and such changes will be reflected on the website. All prices are in United States dollars (USD) unless otherwise stated.
5.2 Payment Methods: Transcendent Media LLC accepts various forms of payment as specified on the website, such as credit card, debit card, and other electronic payment methods. By submitting a payment, users warrant that they have the legal right to use the chosen payment method.
5.3 Payment Processing: All payments are processed through secure, third-party payment processors. Users’ payment information is encrypted and securely handled by these processors, and not stored by Transcendent Media LLC.
5.4 Taxes: The prices listed for services and products on MatthewDoan.com do not include taxes, which will be added to your total invoice price in accordance with applicable law. Users are responsible for paying all taxes associated with their purchases.
5.5 Invoices: Upon completion of a purchase, users will receive an electronic invoice reflecting the purchase. Users are responsible for ensuring that their email address and other contact information are accurate for receipt of invoices and other communication.
5.6 Payment Terms: Payment for services and products must be made in full at the time of ordering. Services or products will not be delivered or accessible until full payment is received. Any failure to complete payment may result in the cancellation of the order.
5.7 Refunds: Refunds will be granted in accordance with the Returns and Refunds policy outlined in these Terms and Conditions. Any requests for refunds must be made within the specified timeframe and will be processed at the discretion of Transcendent Media LLC.
6.1 Delivery of Services: Most services offered on MatthewDoan.com, such as coaching sessions and online programs, are delivered electronically via email, downloadable links, or through access to a user account on the website. Transcendent Media LLC will provide instructions for accessing these services upon confirmation of payment.
6.2 Delivery Timeframes: The expected delivery timeframe for each service or product will be specified on the website. Transcendent Media LLC endeavors to meet these timeframes but does not guarantee delivery within the stated period.
6.3 Electronic Delivery Issues: In cases where a service is not received electronically as expected (e.g., email not received, issues accessing the website), users should contact Transcendent Media LLC for assistance. We will endeavor to resolve the issue promptly.
6.4 Physical Products: If physical products are offered, the terms of shipping, including the carrier, shipping costs, and delivery timeframes, will be specified at the time of purchase. Transcendent Media LLC is not responsible for delays in shipping or delivery issues once the product is in the hands of the carrier.
6.5 International Delivery: If services or products are available for international delivery, users are responsible for complying with all local laws and regulations regarding the receipt of the services or products. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.
6.6 Risk of Loss: All purchases of physical products from MatthewDoan.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to the user upon our delivery to the carrier.
6.7 Inspection Upon Receipt: Upon receiving any physical products, users are responsible for inspecting the products and notifying Transcendent Media LLC of any damages or discrepancies within a specified timeframe.
7.1 Return Policy: Transcendent Media LLC offers a limited return policy for services and products purchased through MatthewDoan.com. Users may request a return or refund within three (3) days from the date of purchase, subject to the conditions outlined in this policy.
7.2 Eligibility for Return: To be eligible for a return, users must provide a valid reason for their dissatisfaction with the service or product. The request for a return must include a detailed explanation of the issue and, if applicable, any supporting documentation.
7.3 Non-Returnable Items: Certain items or services may be exempt from the return policy, including but not limited to personalized coaching sessions, downloadable content, and access to online programs once they have been commenced or accessed. The specific non-returnable items will be clearly identified at the time of purchase.
7.4 Refund Process: Upon receiving a return request, Transcendent Media LLC will review the request and determine the eligibility for a refund. If the request is approved, a refund will be processed, and a credit will automatically be applied to the original method of payment within a certain number of days.
7.5 Partial Refunds: In certain cases, only partial refunds may be granted. This includes instances where the service or product has been partially used or accessed, or if it is returned more than three (3) days after purchase.
7.6 Refund Exceptions: Transcendent Media LLC reserves the right to refuse a refund request if it is determined that the user is attempting to return a service or product outside of the stipulated timeframe or for reasons not covered under this policy.
8.1 Ownership: All content on MatthewDoan.com, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Transcendent Media LLC or its suppliers and protected by copyright and other intellectual property laws.
8.2 License to Use: Transcendent Media LLC grants users a limited, non-exclusive, non-transferable license to access and use MatthewDoan.com and its content for personal, non-commercial purposes as outlined in these Terms and Conditions.
8.3 Prohibitions: Users are strictly prohibited from copying, reproducing, republishing, uploading, posting, transmitting, or distributing any material from MatthewDoan.com in any form or by any means without prior written permission from Transcendent Media LLC. This includes any unauthorized use of the coaching materials, online courses, and any other proprietary material.
8.4 Trademarks: The trademarks, service marks, and logos used and displayed on MatthewDoan.com are registered and unregistered trademarks of Transcendent Media LLC. Nothing on MatthewDoan.com should be construed as granting any license or right to use any trademark without the prior written permission of Transcendent Media LLC.
9.1 Commitment to Privacy: Transcendent Media LLC is committed to protecting the privacy and security of its users' personal information. The collection, use, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
9.2 Collection of Information: Transcendent Media LLC collects information from users in various ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, or fill out a form. This information may include, but is not limited to, name, email address, mailing address, phone number, and credit card information.
9.3 Use of Information: The information collected by Transcendent Media LLC is used for various purposes, such as processing transactions, providing services requested by users, improving our website and services, sending periodic emails, and responding to inquiries, questions, and/or other requests.
9.4 Data Security: Transcendent Media LLC implements a variety of security measures to maintain the safety of users' personal information. Sensitive and private data exchange between the site and its users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.
9.5 Sharing of Information: Transcendent Media LLC does not sell, trade, or otherwise transfer to outside parties users' personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing users, so long as those parties agree to keep this information confidential.
9.6 User Rights: Users have the right to access, rectify, or erase their personal information, as well as the right to restrict or object to certain processing of their information. Users can exercise these rights by contacting us through the information provided on the website.
10.1 Governing Law: These Terms and Conditions and any separate agreements whereby Transcendent Media LLC provides services or products shall be governed by and construed in accordance with the laws of Virginia, United States, without regard to its conflict of law principles.
10.2 Informal Dispute Resolution: Before filing any claim against Transcendent Media LLC, users agree to attempt to resolve the dispute informally by contacting the Company. We will endeavor to resolve the dispute informally by contacting the user via email. If a dispute is not resolved within a period of 30 days from the initiation of communication, either party may proceed to formal proceedings.
10.3 Arbitration Agreement: Users and Transcendent Media LLC agree that any disputes or claims that have arisen or may arise between them shall be resolved exclusively through final and binding arbitration, rather than in court, except that users may assert claims in small claims court if their claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
10.4 Arbitration Procedures: The arbitration will be conducted by a neutral arbitrator, whose decision will be final and binding. The arbitration will be held in the English language in Virginia, United States, or at another mutually agreed location. If the value of the relief sought is $10,000 or less, the user or Transcendent Media LLC may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on the user and Transcendent Media LLC subject to the arbitrator's discretion to require an in-person hearing.
10.5 Class Action Waiver: Users and Transcendent Media LLC agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
11.1 Right to Terminate: Transcendent Media LLC reserves the right to terminate or suspend a user's account and access to the services and products offered on MatthewDoan.com at any time, without notice, for conduct that is in violation of these Terms and Conditions, conduct that Transcendent Media LLC believes is harmful to its business, or conduct where the use of the service is harmful to any other party.
11.2 Effects of Termination: Upon termination, the user's right to use the services and access the products on MatthewDoan.com will immediately cease. All provisions of these Terms and Conditions which, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11.3 User Initiated Termination: Users may terminate their account and discontinue their use of the services at any time by contacting Transcendent Media LLC with a request for account termination. Any fees paid prior to the termination are non-refundable, except as provided in these Terms and Conditions.
12.1 Consent to Electronic Communications: By using the services and products of MatthewDoan.com, users consent to receiving electronic communications from Transcendent Media LLC. These communications may involve sending emails to the email address provided by a user, postings on MatthewDoan.com, or communications through the user's account and may include notices about user's account (e.g., payment authorizations, password changes, and other transactional information) and are part of your relationship with Transcendent Media LLC.
12.2 Legal Effect: Electronic communications from Transcendent Media LLC are intended to meet any legal requirement that such communications be in writing. Users agree that all agreements, notices, disclosures, and other communications that Transcendent Media LLC provides electronically satisfy any legal requirement that such communications be in writing.
12.3 Opt-Out Option: Users may opt out of receiving promotional emails from Transcendent Media LLC by following the instructions in those emails. Opting out of receiving promotional emails will not affect the receipt of service-related, transactional, or legal communication via email or through the user's account.
13.1 Grant of License: Transcendent Media LLC grants users a limited, non-exclusive, non-transferable license to access and make personal use of MatthewDoan.com and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Transcendent Media LLC. This license does not include any resale or commercial use of MatthewDoan.com or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of MatthewDoan.com or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
13.2 Restrictions: The license granted in Section 13.1 does not allow for the reproduction, duplication, copying, selling, reselling, or otherwise exploiting MatthewDoan.com or any portion thereof for any commercial purpose without express written consent of Transcendent Media LLC. Users may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MatthewDoan.com and Transcendent Media LLC without express written consent.
13.3 Termination of License: Any unauthorized use terminates the permission or license granted by Transcendent Media LLC. Transcendent Media LLC reserves the right to terminate accounts, refuse service, remove or edit content, or cancel orders in its sole discretion.
14.1 No Warranties: The services and products offered on MatthewDoan.com are provided on an 'as is' and 'as available' basis. Transcendent Media LLC makes no representations or warranties of any kind, express or implied, as to the operation of MatthewDoan.com, the information, content, materials, products, or services included on or otherwise made available to users through MatthewDoan.com.
14.2 Disclaimer: Transcendent Media LLC hereby disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. No oral or written information or advice given by Transcendent Media LLC or its authorized representatives shall create a warranty.
14.3 Variation in Results: Users expressly agree that their use of MatthewDoan.com is at their sole risk. The effectiveness of the services provided through MatthewDoan.com varies, and individual results for users may vary significantly.
15.1 Limitation of Liability: In no event shall Transcendent Media LLC, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or products procured using MatthewDoan.com, or for any other claim related in any way to your use of the services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via MatthewDoan.com, even if advised of their possibility.
15.2 Cap on Liability: Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, Transcendent Media LLC's liability shall be limited to the maximum extent permitted by law.
16.1 Compliance with Laws: Users conducting business activities in connection with the services or products obtained through MatthewDoan.com are solely responsible for ensuring that their business practices comply with all applicable federal, state, and local laws and regulations.
16.2 Ethical Conduct: Users must engage in fair and ethical business practices at all times when using the services or products provided by MatthewDoan.com. This includes, but is not limited to, refraining from any deceptive, misleading, or unethical practices, and ensuring that their business activities do not infringe upon the rights of others.
16.3 Indemnification: Users agree to indemnify, defend, and hold harmless Transcendent Media LLC and its affiliates, officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to MatthewDoan.com from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions by the user or any other person accessing MatthewDoan.com using the user's account.
17.1 Submission of Content: Users may submit testimonials, reviews, pictures, videos, and other content to MatthewDoan.com, provided that the content is not illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise injurious or objectionable to third parties. Content must not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."
17.2 Grant of License: By submitting content to MatthewDoan.com, users grant Transcendent Media LLC a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. Users grant Transcendent Media LLC and its sublicensees the right to use the name submitted in connection with such content if they choose.
17.3 Representation and Warranties: By submitting content, users represent and warrant that they own or otherwise control all of the rights to the content that they post; that the content is accurate; that use of the content they supply does not violate these Terms and Conditions and will not cause injury to any person or entity; and that they will indemnify Transcendent Media LLC for all claims resulting from content they supply.
17.4 Removal of Content: Transcendent Media LLC reserves the right, but not the obligation, to monitor and edit or remove any activity or content. Transcendent Media LLC takes no responsibility and assumes no liability for any content posted by users or any third party.
18.1 Right to Modify Terms: Transcendent Media LLC reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms and Conditions at any time. It is the user's responsibility to check these Terms and Conditions periodically for changes. Continued use of MatthewDoan.com following the posting of changes will mean that the user accepts and agrees to the changes.
18.2 Notification of Changes: Whenever significant changes are made to these Terms and Conditions, Transcendent Media LLC will endeavor to notify users through the website or via email. However, it remains the user's responsibility to review the Terms and Conditions regularly to stay informed of any modifications.
18.3 Acceptance of Revised Terms: By continuing to access or use MatthewDoan.com after changes become effective, users agree to be bound by the revised Terms and Conditions. If users do not agree to the new terms, they are free to discontinue using the services and products of MatthewDoan.com.
19.1 Acceptance of Electronic Signatures: The use of electronic signatures by users on MatthewDoan.com is recognized as a valid form of signature and is acceptable for all purposes where a signature is required by law. Users agree that any electronic signatures that they provide to Transcendent Media LLC through MatthewDoan.com will be legally binding with the same effect as a handwritten signature.
19.2 Use of Electronic Signatures: Users may be required to electronically sign various documents and forms while using the services and products provided by MatthewDoan.com. This includes, but is not limited to, agreements, contracts, consents, and other legal documents.
19.3 Legal Effectiveness: An electronic signature provided by a user shall be deemed to be as legally binding as a handwritten signature, and shall have the same validity and effect as a traditional paper document with a handwritten signature.
20.1 Entire Agreement: These Terms and Conditions, together with any policies or operating rules posted by us on MatthewDoan.com or in respect to the service, constitute the entire agreement and understanding between the user and Transcendent Media LLC, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between the user and Transcendent Media LLC (including, but not limited to, any prior versions of the Terms and Conditions).
20.2 Waiver and Severability: The failure of Transcendent Media LLC to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect.
20.3 Assignment: Users may not assign their rights and obligations under these Terms and Conditions without the express written consent of Transcendent Media LLC. Transcendent Media LLC may assign its rights and obligations under these Terms and Conditions without restriction.
20.4 Force Majeure: Neither party shall be liable to the other for any failure to perform any obligation under these Terms and Conditions due to events beyond the control of such party, including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood, or any other natural or man-made eventuality outside of our control.
20.5 Headings: The headings and subheadings used in these Terms and Conditions are included for convenience only and will not limit or otherwise affect these Terms.
20.6 Contact Information: Questions about the Terms and Conditions should be sent to us at [email protected].
20.7 Governing Jurisdiction: Any disputes arising out of or related to the Terms and Conditions and the services provided by MatthewDoan.com shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without giving effect to any principles of conflicts of law. Users agree to submit to the exclusive jurisdiction of the state and federal courts located in Virginia, United States.